South Indian Marriage Matrimony

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Privacy Policy

SouthIndianMarriage.com ("SIM," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website www.southindianmarriage.com (the "Website"), mobile application, or related services, including our WhatsApp profile registration service. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

  • Personal Information: When you register, we collect details such as your name, age, gender, marital status, contact information (mobile number, email address), photographs, and other profile details (e.g., education, occupation, preferences).
  • Health Information: You may provide health status or medical conditions, as required during profile enrollment.
  • Usage Data: We collect information about your interactions with the Website/App, such as pages visited, searches performed, and messages sent.
  • Device Information: We may collect details about your device, including IP address, browser type, operating system, and device identifiers.
  • WhatsApp Service Data: For WhatsApp services, we collect your name, mobile number, and email address to facilitate profile registration.

2. How We Use Your Information

We use your information to:

  • Create and manage your profile for matrimonial purposes.
  • Match you with other members based on partner preferences.
  • Facilitate communication (e.g., messages, interest expressions) with other members.
  • Provide customer support and respond to inquiries.
  • Send promotional communications (e.g., emails, SMS, WhatsApp messages) about SIM services or partner offerings, subject to your preferences.
  • Improve our services through analytics and usage data.
  • Comply with legal obligations and enforce our Terms and Conditions.

3. Sharing Your Information

We may share your information as follows:

  • With Other Members: Your profile (excluding mobile number and email) is shared with other SIM members across KANNAN & SONS TRUST-owned websites for matchmaking purposes.
  • With Service Providers: We engage third-party providers (e.g., for hosting, analytics, or payment processing) who process your data under strict confidentiality agreements.
  • With Business Partners: We may share non-sensitive profile data with partners for promotional purposes or to enhance matching on other SIM-owned platforms.
  • For Legal Purposes: We may disclose information to law enforcement, courts, or regulators if required by law or to protect our rights.

4. Data Security

SIM is committed to safeguarding your information using security standards, authentication mechanisms, access controls, and encryption techniques. However, we cannot guarantee complete protection from third-party tampering during data transmission. You are responsible for using secure devices and networks when accessing our services.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccurate profile information.
  • Deletion: Request deletion of your profile, subject to legal obligations.
  • Opt-Out: Customize or opt out of promotional communications via Website/App settings.
  • Complaints: Contact our Grievance Officer for privacy concerns (see Section 8).

To exercise these rights, contact us at info@southindianmarriage.com.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings, but disabling cookies may affect Website functionality.

7. Third-Party Links

The Website/App may contain links to third-party websites or services (e.g., advertisements, horoscope matching). These are governed by their own privacy policies, and SIM is not responsible for their practices. Access third-party links at your own risk.

8. Contact Us

For privacy-related inquiries or complaints, contact our Grievance Officer:
Email: info@southindianmarriage.com, infosouthindianmarriage@gmail.com
Contact No: +91 9750220204
Address: SouthIndianMarriage.com, No.13 Kathicraft Colony, Edamalaipatty Pudur, Trichy-620012, Tamilnadu, India
Grievance office hours: 10 AM–6 PM IST, Monday–Saturday, excluding Sundays and public holidays. Complaints must be in writing.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on the Website/App, and continued use of our services constitutes acceptance of the changes.

10. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.